Thanks for getting in touch! Before you write, here's a few things I'm getting emails about already, just to save everyone time:
My team and I do try to reply to messages if we can, but unfortunately workload and time limitations mean that it’s often not possible to send personal responses — I’m sorry about that.
(If you're asking me a factual question about science, computers, linguistics, or why something happens in the world — thank you for your interest. But I can’t be a researcher for you, so my answer is “ask Google or a research librarian, they'll be able to give a comprehensive answer much more quickly”!)